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The Federal Communications Commission took action Tuesday -- its second cease-and-desist well-organized relating to robocalls this year -- to "shut down an apparent homeowner-focused robocall scam campaign," according to a release.
Florida-based real estate brokerage firm MV Realty is accused of conducting a potentially illegal robocall electioneer that called "millions of people on the National Do-Not-Call Registry" and left millions of pre-recorded voicemails. The robocalls and pre-recorded voicemails "included messages offering homeowners certain hundred to several thousands of dollars in exchange for employing a 40-year exclusive listing agreement with MV Realty," according to the FCC.
The matter apparently used the dialing platform PhoneBurner, which then sent traffic to exclaim service provider Twilio, to make the unsolicited calls. The FCC's Enforcement Bureau identified 11,949,374 periods made to DNC-registered numbers by PhoneBurner and MV Realty.
While it's not the FCC's job to take exclaim action against MV Realty and its business practices, it can shut down the suspected illegal robocalls. The FCC's Enforcement Bureau on Tuesday ordered PhoneBurner to conclude facilitating the robocalls and sent a cease-and-desist letter to Twilio demanding the matter no longer carry the calls. Twilio is now the largest exclaim service provider to have received a cease-and-desist letter from the FCC, according to the release.
FCC Chairwoman Jessica Rosenworcel commented on the allotment, stating "Mortgage scams are some of the most pernicious types of robocalls we see. Sending these junk periods to financially stressed homeowners just to offer them untrue products and services is unconscionable. That's why we are shutting down these periods right now."
The FCC received around 1,500 unwanted call complains related to mortgage services in 2022. A representative couldn't comment how many of those complains, if any, were linked to MV Realty.
MV Realty didn't retort to a request for comment.
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